Every member of our leadership team embraces and practices this core belief within their team and across the enterprise. When we recruit and hire, we seek out individuals who understand how to motivate and develop employees within a performance based, customer-centric culture like ours.
We are located in the suny Bucharest – Romania.
We are in a premier location in Eastern Europe for nearshore multi-lingual quality projects with true capabilities to scale
We specialize in B2B and B2C call center outsourcing sales and telemarketing services. We understand call centers inside and out. The upswings, the pitfalls, and the best resources and processes.
With 15+ years of experience of managing Outbound support programs, VivaCALL is able to offer totally scalable and flexible solutions.
The Right Price
Assure the best fit at the right cost to your business
We love to promote new products and services and facilitate the job of your sales force on the field with geo-located solutions designed to maximize the results of your sales effort.
Share our results with you with a unique revenue sharing model
VivaCALL has built an extensive quality assurance program to lead, define, and achieve qualit and performance. Our centralized quality model not only incorporates VivaCALL’s internal industry best practice standards of measure, but also defines and customizes quality assurance programs specific to your individual needs
Real Time Reporting
Run your projects with maximum transparency
A vital resource for anyone trying to keep up with a country changing minute by minute.
what we do
We love what we do and we promise to give you the best!
Stop juggling multiple vendors for your marketing. At vivaCALL, we can handle all of your marketing needs.
vivaCall Centers are a centralized, highly efficient solution designed to manage large volumes of customer interactions.
Our superior customer service is a result of our rigorous screening and on-boarding process to identify and successfully train the best agents.
Ongoing training/coaching of team members, with a highly collaborative client engagement model, are reasons Retailers trust our Call Centers.
With our Outbound B2B Telemarketing campaigns,
Custom Outbound solutions, Advanced Geo-located campaigns we are the right solution for you!
We manage, measure and monitor the performance and activities of our agents to ensure quality control, proficiency and service excellence.
Inbound Call Handling
Inbound customer calls are received, routed and actioned via the vivaCALL Lead Distribution algorithm to the appropriate contractor.
we are more than just a full service marketing agency – we aim to be your exclusive marketing partner.
while there are hundreds of companies who claim to match any level of expertise, we boast service levels and a track record that you won’t find anywhere else.
we are more than just a full service marketing agency – we aim to be your exclusive marketing partner. While there are hundreds of companies who claim to match any level of expertise, we boast service levels and a track record that you won’t find anywhere else.
We are hiring!!
Join us today!
We are leader in business to business appointment setting, lead generation, market research and development, and market share expansion. Our clients include web services, telco, utilities, online shopping, IT firms, and much more. We call other businesses on our client’s behalf, to market the products and services of our clients.